Terms and Conditions
Please read these terms and conditions carefully and thoroughly before making a booking. By making a booking you agree to the terms and conditions listed below:
CUSTOMER RESPONSIBILITIES AND USE OF SERVICES
It is the customer’s responsibility to provide complete and accurate information at the time of booking. Failure to do so may result in a rejection or cancellation of the booking or an inability to provide the treatment as requested by the client.
Customers are obliged to notify during the booking process of any circumstances affecting their health; which for a massage treatment may be counter-indicated.
A doctor’s referral or consent may be required for some conditions. Breathing space reserves the right to stop or refuse a treatment if believed that it may be aggravating a condition or endangering the client’s health.
Breathing Space reserves the right to refuse treatment if they consider that the customer is in any way inebriated or intoxicated or demonstrates inappropriate behavior.
Children under the age of 18 years must be accompanied by an adult chaperone during the massage.
BOOKING PROCESS AND PAYMENTS
A customer must book any Treatment in advance, with at least 24hours’ notice, unless otherwise agreed with Breathing Space. Bookings can only be made by calling or emailing Breathing Space.
Your booking is only valid when you receive the booking confirmation by email.
Payment must be made prior to the treatment in cash, cheque or bank transfer.
CANCELLATIONS, RESCHEDULING OR REFUNDS
Any requests to reschedule or cancel a Treatment must be agreed in writing by Breathing Space. In the case of cancellation or rescheduling by the Customer, the following charges will apply:
More than 24 hours written notice – full refund less €10 admin fee.
Less than 24 hours written notice - Customers will be required to make a full payment for cancellation or non-attendance for an appointment.
Breathing Space will make every effort to ensure that the treatment booked by the customer is provided. However certain circumstances beyond its control may prevent this. They will not incur any liability whatsoever in the event of delay due to circumstances out of their control such as:
Adverse or severe weather conditions, road traffic accidents, unforeseen traffic delays, vehicle breakdowns, vandalism, terrorism, industrial action by third parties, problems caused by other customers.
In the event that Breathing Space is unable to deliver the treatment that was booked, you will receive a full refund or a suitable alternative.
All prices and services, terms and conditions are subject to change at Breathing Space discretion. If you have any questions about our Terms & Conditions, please don’t hesitate to get in touch.
For the avoidance of doubt, all references to “massage”, “masseuse”, “Treatment”, “treatment”, “therapy” or “therapist” do not refer to any form of professional medical treatments, therapies or therapists or to any medical procedure or to a medically qualified person, whether included and/or used in these Terms and Conditions or whether included and/or used on or in any other communication produced or used by Breathing Space.